We deliver cakes, flowers and gifts to serviceable PIN codes; check yours using the "Check delivery" option on the Luxe page or at checkout. Available slots (standard, fixed-time and midnight, where offered) are shown at checkout for your PIN and date.
Perishable items travel in rigid or temperature-controlled packaging. If no one is available at the address, our team will contact the sender before attempting redelivery.
To finalise before launch: exact city list, slot timings and delivery charges.
Because most of our products are made to order and perishable, cancellation windows are short. Contact us via the contact page as early as possible and we'll tell you what's possible for your specific order.
To finalise before launch: exact cancellation windows and refund timelines.
We collect only the information needed to take and deliver your order — names, contact details, addresses and your message card text. We do not sell your personal information. Payment details are handled by our payment provider and are not stored by cake8door.
To finalise before launch: full privacy policy reviewed for applicable data-protection law.
By ordering from cake8door you confirm the delivery details you provide are accurate, and that personalised text you submit (message cards, engraving) doesn't infringe anyone's rights. Product images are indicative; handmade items may vary slightly.
To finalise before launch: complete terms reviewed by legal counsel.
